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'Thank you very much for keeping me up to date about the posting and forwarding the tracking code to me. I appreciate such good service. I have purchased the items as birthday gifts and am confident that all recipients will be thrilled and amazed by such magical presents.' KP Yorkshire

.........it only took one day to arrive. And I manage to brew a pot of tea today, it really taste good with this pot, definitely a excellent quality Yixing pot. I also appreciate your card with all the instructions, they’re very easy to follow and useful. I hope you’ll continue to receive good comments from your customers and all the best! ZLC London

1st Class service or what,ordered yesterday pm and drinking tea from my gorgeous new mug NOW ! P.B. Kent (Series'A'Mug)

Just to inform you my parcel (Gift set) arrived this afternoon and its stunning. DL Yorkshire

'many thanks for the good product and great service' CP,France

'am sat having a great Wild Grey,just bought at Chatsworth,absolutely amazing,thank you. M.B. Derbyshire

Thank you so much! I'm sure my parents will love it. It's so difficult to
find interesting gifts from places that are willing to gift-wrap. Shipping
presents from the US is very expensive these days so I was excited to find
your site. S. B. California,USA

Just wanted to say thank you for the fantastic updates as to how my order was going. My set arrived in the post today and is absolutely brilliant. Currently sat wrapping xmas presents whilst drinking tea. Thanks again! T.T. Hampshire

I have just recieved my parcel and I am very pleased with it. I had to open it and have a look.
What a great little gift. Will deff be shopping here again,
Thank you for getting it to me so soon, SW Yorkshire

Hi just received my order and wanted to express how pleased I am! It looks beautiful! Hadn't expected gift wrapping and as is for a gift tomorrow, was very pleased, I look forward to seeing it when it is unwrapped! Many thanks.J.W. Essex

I received the package today at about 11am! Brilliant! The packaging and little touches such as golden stars and everything was excellent!! :) We both tried the flying snow today and it tastes sooo niceeeee!! the teapot is absolutely cute and adorable!! I LOVEEED EVERYTHING!!! THANK YOUUU!!!

It's arrived safe and sound. Thank you very much, I'm well pleased. P.A. Derbyshire

Just to let you know we received the tea!! Thanks so much we are delighted with them and so will our customers! We were v impressed with your speedy service.

We'll be in touch with another order v soon. CW Sheffield

my new teapot ( Fran) arrived yesterday, such quick service! You even bubble wrapped my selection of teas. I loved the Formosa Lapsang Souchong. It will be the perfect replacement for some of the strong coffees I drink at school (it really is true what they say about teachers). The filter system in the teapot works wonderfully and the thought they have taken over elements of the design was great. Thank you Tea Experience. MB Derbyshire

My tea blooms were so sumptuous ! I made the Sweet Osmanthus into a sorbet. YUM ! PP Yorks

I am drinking a mug of liquorice tea from The Tea Experience it is AMAZING ! V. South Yorkshire

Just a few short lines to thank you for my teapot. Your service is exemplary - speedy and courteous. I must also thank you for your honesty in refunding the excess postage ! I will not hesitate to buy from you again.

Yours sincerely, MB

Thank you for the update. I will keep an eye out for my parcel. And thank you for your outstanding customer service ! RC

I just wanted to write back thanking you for the excellent service from the Tea Experience. The teapot arrived very promptly, was very well packaged and the pot itself is exquisite. The tracking number notification (not automated) and the presentation box were nice, unexpected touches.

I'll definitely shop at the tea Experience again. DM Norfolk

Order arrived! Many thanks for the very quick andf great service ! Green Kombucha all the way !!!!! DD Harrogate

I just wanted to say thank you very much for my order which I received yesterday after only ordering with you yesterday lunchtime - very impressive service! I'm looking forward to sampling the various varieties now ! I really like the packaging,it looks very smart and absolutely perfect as gifts. T.O. S Yorks.

I'm sitting down now withe best cup of Earl Grey erver - tea bags will be going in the bin ! Thanks for great,prompt service. A.P. Wales

It arrived today and looks lovely! I’m seriously impressed with your teas, your service and your thoughtful packaging.Consider yourself as having a new permanent customer! Great company, SH Rutland

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Ada & The South Yorkshire Tea Garden - an update

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Ada - January 2011

It's been a long cold winter so far and just a little too chilly for the lovely Ada. Although tea plants grow at some high altitudes, it is below the snow line, so our extreme conditions this year were too much for her to stay outdoors.

To get Ada through the worst of the weather she came indoors and just admired the snow from a draught free spot where she could get the occasional bit of winter sunshine. The move indoors has done her good as she has put out a few more leaves and some new buds are lining up too. The idea of getting 'Dolly' to keep her company is gaining ground as and as things warm up we'll be arranging to get the next plant.

Ada has been out visiting too - she went a little tea tasting demo and was greatly admired. A lot of people didn't realise that tea leaves would be so thick and shiny.

There are actually many varieties of the tea plant. Most people know that tea is from the camellia family,'camellia sinensis'. This isn't just one plant, there are many varieties which have evolved over time and which suit the region and climate they grow in.

Some of the tea plants thrive on cool, south facing mountainsides between 2000 and 3000 metres whilst others grow in more lush and jungle like terrain. The location,climate,soil, time and frequency of plucking,pruning and more all affect how the tea plants grow - in a way not dissimilar to wine growing. So even though tea all come from the tea plant the tea varies - just as wine does. This variation isn't confined to tea coming from different parts of the same region but right across the world.

If you take on board this idea of how tea grows it helps you appreciate that buying tea can be like wine, and as pleasureable,as there are so many teas to try from right across the globe. Also, as with buying wine your favourite tea may alter taste depending on the growing season and harvet - some years are better than others.

At the last tea tasting one lady told us she'd never liked tea and didn't realise tea could taste so nice or that were so many different ones to try. She could just remember thick black stewed tea from her childhood. I have a feeling she'll soon have a cupboard full of teas and have fun experimenting.