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'Thank you very much for keeping me up to date about the posting and forwarding the tracking code to me. I appreciate such good service. I have purchased the items as birthday gifts and am confident that all recipients will be thrilled and amazed by such magical  presents.' KP Yorkshire .........it only took one day to arrive. And I manage to brew a pot of tea today, it really taste good with this pot, definitely a excellent quality Yixing pot. I also appreciate your card with all the instructions, they’re very easy to follow and useful. I hope you’ll continue to receive good comments from your customers and all the best! ZLC London  1st Class service or what,ordered yesterday pm and drinking tea from my gorgeous new mug NOW !   P.B. Kent   (Series'A'Mug) Just to inform you my parcel (Gift set) arrived this afternoon and its stunning. DL Yorkshire 'many thanks for the good product and great service' CP,France 'am sat having a great Wild Grey,just bought at Chatsworth,absolutely amazing,thank you. M.B. Derbyshire  Thank you so much! I'm sure my parents will love it. It's so difficult to find interesting gifts from places that are willing to gift-wrap. Shipping presents from the US is very expensive these days so I was excited to find your site. S. B. California,USA Just wanted to say thank you for the fantastic updates as to how my order was going. My set arrived in the post today and is absolutely brilliant. Currently sat wrapping xmas presents whilst drinking tea. Thanks again! T.T. Hampshire I have just recieved my parcel and I am very pleased with it. I had to open it and have a look.  What a great little gift. Will deff be shopping here again, Thank you for getting it to me so soon, SW Yorkshire  I've submitted another order for teas today and will happily go on using your products and spreading your fame. When your package comes, I'll drink to you, in tea, of course.  ER Kent  Hi just received my order and wanted to  express how pleased I am! It looks beautiful! Hadn't expected gift wrapping and as is for a gift tomorrow, was very pleased, I look forward to seeing it when it is unwrapped! Many thanks.J.W. Essex I received the package today at about 11am! Brilliant! The packaging and little touches such as golden stars and everything was excellent!! :) We both tried the flying snow today and it tastes sooo niceeeee!! the teapot is absolutely cute and adorable!! I LOVEEED EVERYTHING!!! THANK YOUUU!!! It's arrived safe and sound. Thank you very much, I'm well pleased. P.A. Derbyshire Just to let you know  we received the tea!! Thanks so much we are delighted with them and so will our customers! We were v impressed with your speedy service.   We'll be in touch with another order v soon. CW Sheffield   my new teapot ( Fran) arrived yesterday, such quick service! You even bubble wrapped my selection of teas. I loved the Formosa Lapsang Souchong. It will be the perfect replacement for some of the strong coffees I drink at school (it really is true what they say about teachers). The filter system in the teapot works wonderfully and the thought they have taken over elements of the design was great. Thank you Tea Experience. MB Derbyshire   My tea blooms were so sumptuous ! I made the Sweet Osmanthus into a sorbet. YUM ! PP Yorks   I am drinking a mug of liquorice tea from The Tea Experience it is AMAZING ! V.  South Yorkshire   Just a few short lines to thank you for my teapot. Your service is exemplary - speedy and courteous. I must also thank you for your honesty in refunding the excess postage ! I will not hesitate to buy from you again.  Yours sincerely,  MB   Thank you for the update. I will keep an eye out for my parcel. And thank you for your outstanding customer service ! RC   I just wanted to write back thanking you for the excellent service from the Tea Experience. The teapot arrived very promptly, was very well packaged and the pot itself is exquisite. The tracking number notification (not automated) and the presentation box were nice, unexpected touches. I'll definitely shop at the tea Experience again. DM Norfolk   Order arrived! Many thanks for the very quick andf great service ! Green Kombucha all the way !!!!! DD Harrogate   I just wanted to say thank you very much for my order which I received yesterday after only ordering with you yesterday lunchtime - very impressive service! I'm looking forward to sampling the various varieties now ! I really like the packaging,it looks very smart and absolutely perfect as gifts. T.O.  S Yorks.   I'm sitting down now withe best cup of Earl Grey erver - tea bags will be going in the bin ! Thanks for great,prompt service. A.P. Wales   It arrived today and looks lovely! I’m seriously impressed with your teas, your service and your thoughtful packaging.Consider yourself as having a new permanent customer! Great company,  SH Rutland         Thank you for your excellent service! I'll be sure to tell my tea loving friends about you. HR Hertfordshire  Got Peppermint tae from you last Sunday and some other teas. They are a really nice flavour, the best I've had. Thanks. SW Derbyshire

Just wanted to say how great the service was following my order lkast week and above all else the tea is fantastic DM Derbyshire

Thank yu for your lovely customer care and yuumy tea. I will be ordering again as your teas are really special. EC Berks


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HOME » Shop » Privacy Notice
We'll be out and about in Junre at The Derbyshire County Show and then at Castle Howard in Bloom. Hope to see you there too.

Privacy Notice

Privacy Notice

The Tea Experience is committed to protecting your personal information. We do not sell, distribute or give out any of our customer's information. We understand how valuable your personal information and privacy is. Only limited personnel have access to our customer database. This way, you can be rest assured that any personal information that you give us, stays with us.

What kind of information does The Tea Experience collect from customers?

The Tea Experience collects the necessary information such as name, telephone number, mailing address, e-mail address, credit card information, billing information, IP address, etc. to ensure secure ordering process. We use this information to identify our customers. We use your e-mail address to notify you of any promotions and important informational updates we might have. We also keep track of the pages that you visit to help us provide a more personalised browsing experience for you.

What do we do with your information?

The Tea Experience use Website Analysis Software to track our website visitors. The information we obtain from the Website Analysis Software is strictly for internal use to aid us in providing better services to our customers.

Does The Tea Experience share your information with other parties?

No. Your personal information is never shared with any other parties

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Cookies are used by websites to save user preferences between visits.

Types of Cookies

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Cookies Used on this Website

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Session cookies expire when you close your browser. Persistent cookies have a lifetime set by the website and will retain information that can be used when you reopen a website in the future.

1st Party Cookies are set by the website you are actually visiting. 3rd Party Cookies are set from content displayed on the website from other websites. This can be from advertising or sharing tools such as Facebook, Twitter or Google+.

Will I receive any e-mail regarding The Tea Experience product promotions?

You will receive product promotional e-mail ONLY if you want to receive them.

Children's privacy

In order for you to make transactions through our website, you need to be at least 18 years of age. However, this does not mean that we restrict our services to visitors above 18 years of age. If you are under 18 years of age, you need to contact us either via e-mail or phone in order to place any order. We may need your parental permissions in order to setup our services with you.

Policy changes

The Tea Experience reserve the right to make changes to our policy at any time without any notification. We will notify our current customers of any privacy policy changes through e-mail or our website news update feature. Changes to policy becomes immediately effective upon being posted in this site.

Privacy statement contact Questions regarding this Policy should be directed to sales@teaexperience.co.uk

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